Case Studies
How FlexGym Increased Memberships by 55% with Floxup
Client Background

The Challenge
FlexGym was relying on outdated software and manual processes, which led to:
Long wait times at check-in.
Double bookings and scheduling confusion.
Missed follow-ups with leads and trial members.
Limited visibility into gym performance metrics.
Frustration among staff and members.
The Solution
Smart Member Check-In
Members can quickly and securely check in using personalized QR codes through the Floxup mobile app, reducing front desk congestion and enhancing the overall experience.
Real-Time Class Scheduling:
Floxup offers an intuitive scheduling system that allows members to view, book, and manage classes or personal training sessions in real time from any device.
Automated CRM for Lead Management:
With Floxup’s built-in CRM, gym staff can automatically track, follow up, and nurture leads, trial sign-ups, and inquiries, ensuring no opportunity is missed.
Advanced Analytics Dashboard:
Floxup provides a powerful reporting dashboard that delivers real-time insights into membership growth, revenue performance, trainer productivity, and class attendance trends.
Secure Online Payment Integration:
Floxup makes it easy for members to pay online for memberships, classes, or products through secure integrations with Stripe, PayPal, and other trusted gateways.
Automated Marketing Campaigns:
Using Floxup’s integrated tools, gyms can send personalized email and SMS campaigns to engage members, promote offers, and reduce churn — all without manual effort.
The Results
- 55% increase in active memberships
- 40% drop in front desk workload
- 3x improvement in member engagement
- 60% rise in automated online payments
- More informed decision-making with detailed reporting
